Security & Backups

Enabling a Free SSL for Your Website

Securing your website with an SSL certificate ensures all traffic to your site is encrypted and served over HTTPS — building trust with visitors and improving your search engine rankings. With Eco Web Hosting, you can enable a free SSL certificate for your domain in just a few clicks using the built-in SSL management tools in your hosting control panel. 🔐 Step 1: Access Your Hosting Control Panel If you're not already logged in, start here: 👉 How to Access Your Web Hosting Control Panel 🔧 Step 2: Open the SSL Certificates Section 1. From the hosting control panel dashboard, click on SSL Certificates 2. At the top, select: Get automatic certificate from ACME Provider 3. Choose your preferred provider — typically Let’s Encrypt (recommended) 🌐 Step 3: Select the Domains to Secure You'll see a list of domains and subdomains attached to your hosting account. Tick the boxes next to the entries you'd like to secure — for example: - yourdomain.com - www.yourdomain.com - mail.yourdomain.com (if you use custom email routing) - ftp.yourdomain.com (optional) You can select multiple entries in one go. 🔄 Step 4: Issue the Certificate 1. Once you've selected the domain(s), click Save 2. The control panel will request and install a free SSL certificate from Let’s Encrypt 3. You’ll see a confirmation message once the certificate is active Certificates are valid for 90 days and renew automatically — no further action needed. 🔁 Optional: Force HTTPS To make sure all visitors use the secure (https://) version of your site: - Tick the “Force SSL with https redirect” checkbox - Click Save This will redirect all traffic from http to https automatically. 🔍 Checking Certificate Status You can view and manage your certificates from the lower section of the SSL Certificates screen, under Automated SSL Certificates Information. This area will show: - Which domains are covered - When each certificate was issued and when it expires - Whether auto-renew is active 🛠 Troubleshooting Tips - Your domain must point to our servers and resolve correctly before an SSL certificate can be issued - DNS changes can take up to 24 hours to propagate — wait if needed - If there's a mismatch or previous key, you may need to tick “Find matching key if mismatch”

How to Back Up and Restore Your Website

JetBackup gives you full control over backing up and restoring your website, databases, emails, cron jobs, and more — all from within your hosting control panel. Whether you want to restore your site after an issue, roll back a file change, or just grab a copy of your data, this guide will walk you through using JetBackup confidently. 🛠 First: Access Your Hosting Control Panel If you’re not already logged in, follow this guide: 👉 How to Access Your Web Hosting Control Panel Once logged in, find the JetBackup section in your hosting dashboard. 📦 What You Can Back Up or Restore JetBackup allows you to back up or restore: - Full account (everything: files, databases, email, settings) - Home directory (website files only) - MySQL databases - Cron jobs and DNS zones Backups are created automatically on our servers and retained for a defined period (typically daily or weekly depending on your plan). 📥 How to Restore from a Backup 🔄 Full Account Restore 1. Go to JetBackup in the control panel 2. Click on Full Account Backups 3. Choose a backup date from the list 4. Click Restore 5. Confirm the restore — your account will be restored to that point in time This option is useful if you want to undo major changes or recover from a full site failure. 📁 Restore Website Files (Home Directory) 1. Go to JetBackup 2. Click on File Backups or Home Directory 3. Browse or search to locate specific files/folders 4. Select what you want to restore 5. Click Restore Selected and confirm Perfect for undoing a broken upload or code change without affecting databases or emails. 🗃️ Restore a Database 1. In JetBackup, go to Database Backups 2. Find the database you'd like to restore 3. Choose a backup date 4. Click Restore and confirm Only the selected database will be affected — ideal for WordPress rollbacks or recovering lost data. 💾 Download a Backup Copy If you want to store a backup offline: 1. In any backup section (e.g. Files, Databases), choose a backup 2. Click Generate Download 3. Once ready, you'll see a link to download the compressed backup This is ideal if you're migrating or want your own archive. ⚠️ Things to Keep in Mind - Restores are permanent: they will overwrite current data - You can restore specific parts (like just files or a database) - Do not make changes while a restore is in progress - If unsure, contact support before restoring anything major