JetBackup gives you full control over backing up and restoring your website, databases, emails, cron jobs, and more β all from within your hosting control panel.
Whether you want to restore your site after an issue, roll back a file change, or just grab a copy of your data, this guide will walk you through using JetBackup confidently.
π First: Access Your Hosting Control Panel
If youβre not already logged in, follow this guide:
π How to Access Your Web Hosting Control Panel
Once logged in, find the JetBackup section in your hosting dashboard.
π¦ What You Can Back Up or Restore
JetBackup allows you to back up or restore:
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Full account (everything: files, databases, email, settings)
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Home directory (website files only)
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MySQL databases
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Cron jobs and DNS zones
Backups are created automatically on our servers and retained for a defined period (typically daily or weekly depending on your plan).
π₯ How to Restore from a Backup
π Full Account Restore
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Go to JetBackup in the control panel
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Click on Full Account Backups
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Choose a backup date from the list
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Click Restore
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Confirm the restore β your account will be restored to that point in time
This option is useful if you want to undo major changes or recover from a full site failure.
π Restore Website Files (Home Directory)
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Go to JetBackup
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Click on File Backups or Home Directory
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Browse or search to locate specific files/folders
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Select what you want to restore
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Click Restore Selected and confirm
Perfect for undoing a broken upload or code change without affecting databases or emails.
ποΈ Restore a Database
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In JetBackup, go to Database Backups
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Find the database you'd like to restore
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Choose a backup date
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Click Restore and confirm
Only the selected database will be affected β ideal for WordPress rollbacks or recovering lost data.
πΎ Download a Backup Copy
If you want to store a backup offline:
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In any backup section (e.g. Files, Databases), choose a backup
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Click Generate Download
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Once ready, you'll see a link to download the compressed backup
This is ideal if you're migrating or want your own archive.
β οΈ Things to Keep in Mind
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Restores are permanent: they will overwrite current data
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You can restore specific parts (like just files or a database)
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Do not make changes while a restore is in progress
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If unsure, contact support before restoring anything major