Home Email Hosting How to Disable IMAP and POP Login

How to Disable IMAP and POP Login

Last updated on Apr 30, 2025

IMAP and POP are two common protocols used by email applications to download messages from your mailbox.

  • IMAP allows access from multiple devices and keeps messages stored on the server

  • POP downloads and removes messages from the server, typically used for single-device access

If you'd prefer users only access email via Webmail (or want to limit device syncing), you can disable both IMAP and POP login access for individual mailboxes.

🔐 Step 1: Access the Email Control Panel

If you're not already logged in, follow this guide:
👉 How to Access Your Email Control Panel

🧭 Step 2: Navigate to the Mailbox Settings

  1. In the left-hand menu, click on Email
    Mail Section

  2. Locate the mailbox you want to modify

  3. Click the three dots (⋮) next to that mailbox
    Three Dots

✏️ Step 3: Open the IMAP & POP Settings

  1. From the dropdown menu, select IMAP & POP
    IMAP POP Option

❌ Step 4: Disable Access

  1. Toggle the switches to turn IMAP and/or POP access OFF

  2. Click Save to apply the changes
    Toggle IMAP POP

Once disabled, the mailbox will no longer be accessible from traditional email clients like Outlook, Thunderbird, or Apple Mail — but it can still be accessed via Webmail.

💡 Why Disable IMAP or POP?

  • Improve control over how email is accessed

  • Prevent use of personal devices for business email

  • Force all email activity through Webmail for security or monitoring