How to Create an Email Whitelist

Whitelisting allows you to mark trusted senders or entire domains as safe — ensuring their emails are never mistakenly flagged as spam or blocked.

This is useful for making sure messages from key contacts, systems, or web forms are always delivered.

🔐 Step 1: Access the Email Control Panel

If you’re not already logged in, follow this guide:
👉 How to Access Your Email Control Panel

✉️ Step 2: Go to the Email Section

1. From the left-hand menu, click Email
   

✅ Step 3: Open the Whitelist Section

1. Click the Filters button

2. Then click the Whitelist tab at the top
   

➕ Step 4: Add an Address or Domain

• To allow a specific email address, enter it fully (e.g. person@example.com)

• To allow all mail from a domain, enter it in this format: @example.com

Then click Add to save your entry.

💡 Whitelist Use Cases

• Ensure emails from your own website (e.g. contact forms) aren’t filtered

• Prevent trusted senders from being marked as spam

• Safeguard key external systems like CRM platforms, alerting tools, or order systems